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Panasonic KX-TG8423EB Colour DECT Trio Telephone with Answer Machine - Black

from Panasonic
Panasonic KX-TG8423EB Colour DECT Trio Telephone with Answer Machine - Black from Panasonic

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Customer Rating: Average Sale Rating: 4

Model No: KX-TG8423EB
Availability: dispatched within 24 hours
Release Date: 21/05/2009
Category: CE

£107.65 Our Price: £84.99

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Customer Reviews

Customer rating stars Very Good Product and not BT Sent on 08 September 2010
Having spent many hours on the net and looking at all customer reviews I finally clicked the button and order these phones. I have been a loyal BT Customer for many many years but found our last set very poor. [I should have read the Amazon Customer Reviews on the BT phones before purchasing, they were very accurate] the phones duly arrived, were put onto charge and were ready for our phone contacts to be added. This was done by my teenage daughter, it was quick and easy and we could then transfer the complete contact list to the other two handsets, this saves alot of frustration and masses of time. We have now been using them for a few weeks now and I have no complaints. The phone calls we make are now accompanied by a clear line, no buzzing or hissing as with old phones. The handset is easy to use and sits nicely in the hand, the buttons are good even for my husband who normally complains that the buttons are too small for his digits to hit accurately, I also like the fact that it displays when it is fully charged, as yet we have not left the hand sets off the base for any length of time so cannot comment on how long the hand set will remain charged while not on base unit, [the old set ran out of charge very quickly] I have not used the speaker phone option yet I know with other phones the clarity can be quite badly affected. We have the back light on which at first I thought was a little odd but it means you can always see the time, which is displayed on the nice large screen and is easy enought for me to read with out having to put my glasses on, another plus, I have now got used to this and have decided to keep it on. I have not tried to transfer a call to another handset yet but the instructions look very simple.The only reason I did not give it four stars is that Amazon only supply it in black, it was not until it was delivered that I realised it came in gunmetal and silver, these would have been my first choice if available. Is it possible for Amazon to tag a product to give other colour options even if they don't stock it? I would still buy from Amazon as the service is first class and I have been a customer for many years, although if they did not stock the other colours I may have shopped else where.

Customer rating stars Clear and trouble free Sent on 03 September 2010
Excellent sound clarity and no problems in the 5 months I've had these. Previously had BT Synergy which had bad interference and very poor batteries with the phones starting to cut out on pick up after only a few months. After those these were a breath of fresh air.

Customer rating stars Brilliant phone set Sent on 01 September 2010
We wanted to replace an old DECT phone that we loved a great deal, and after much agonising we opted for the Panasonic trio. The handset on our older phone (Philips DECT duo) was far nicer to hold, and I did try to get the one surviving Philips handset to link in with the Panasonic base unit to give us 4 phones (DECT phones are supposed to be able to do this) but no such luck. So I moved on and got to know this phone a bit better and have to admit that apart from its "handlability" it is great (and it isn't too bad to hold anyway). It takes a bit of intuition to find all the features, but the manual isn't bad, however after a while the interface is pretty natural and begins to make sense. When we added "caller ID" to our phone line we ended up with a weird and wonderful array of ringtones that we had to "correct" to something we could bear to listen to (some of the tunes are a bit naff) - yes, you can assign a ringtone to "friends & family", one to "business", one to "mobiles" etc if you like - and we've used other features such as recording a call (we wanted BT to return several thousands of pounds they owed us, and recording seemed like a good ploy after they'd stalled for 6 weeks) and conference mode together with the speakerphone ability. We also really like the ability to set the answering machine from any handset and transfer the phone list between handsets too - both really useful. The wireless reception is pretty good, we can be 60 feet away from the house (with the base unit on the far side of the house too) and get great reception when gardening - although the phone can then be a little too quiet against any background noise there may be.

One one caveat about recording calls (someone else mentioned they had done so too) is that its an offence (breach of license conditions - therefore "contempt of court") to record a phone conversation without notifying the other party that you are doing so - immediately the call begins. Perhaps few people are aware that you are granted a licence to use a phone automatically when a line is installed to your home (it is "telecommunications equipment" after all), and one of the terms of that licence is that "all parties must be informed before recording can take place." Failure to do so is contempt of the licence granted to you under the telecommunications act (hence contempt of court), so presenting someone with an "incriminating recording" of something they said, can also land the person who made the recording in trouble too!

Usually, telling the other party they are being recorded is a good way to make them behave a little better, and lets them know you are taking the call seriously. And now you know why those company call centres state that recording is taking place, usually "for training purposes" before they try to sell you something.

But I digress, this phone system is excellent and fulfils all of our needs for phones probably for years to some. if anything, I'd like to add the capability of the phone telling you the time if you are on an evenings & weekends plan as we are, just to alert you to the fact that you might be making a peak-time call. That would be the cherry on the top!

Customer rating stars crackle! Sent on 24 August 2010
Fairly happy with the phone: easy set up and transfer of memory numbers to the other handsets. The sound quality is not great however, I find it pretty crackly. Perhaps that's my line though? I don't know.



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